This report provides details on Sales Orders, including tracking links, additional columns, search filters and other useful features.
Report interface location: Sales Channels → Sales Orders (Then click on the Dispatches tab)
Points to note
- Provides details of sales orders from all statuses. The "Status" field shows at what point the DC has reached in processing the Sales Order.
- Provides sales orders as a list at header level.
- Documentation such as the Commercial Invoice and Packing List will show once the order is at "To Dispatch" status.
Field descriptions
Column | Description |
Dispatch Date | The date the DC selects on dispatch. This may be a different date to the system dispatch date. |
Sys Disptach Date | The actual DateTime that the order was systematically dispatched by the DC. |
Interface
For orders that have been allocated to the carrier, a "Track" button will appear. When clicked, this will open the carriers tracking portal.
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Step 1: To view more details on a sales order click the "View" button 
Step 2: You will be taken to the below screen
Step 3: Once finished, you can click the "back" button to return to the dispatches report.
Walk-through
Click "Start" to begin
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