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This page lists the common iHub errors that are returned on file Load. This includes API responses, FTP XML response files and Activity monitor details.


For FTP orders, if you receive the “File is not valid” error, the whole file failed to upload. Otherwise, please see the list below.

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For example, if this was a CSV file for 10 different  sales order numbers, all 10 orders failed and would not be uploaded into SupplyStream. The sales order number causing the error would need to be omitted and the file would then need to be re-uploaded. 

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All errors listed below will fails on an entity basis (i.e. per sales order number). 

Full list of common errors

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