This page lists the common iHub errors that are returned on file Load. This includes API responses, FTP XML response files and Activity monitor details.
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Full list of common errors
All Error code 100 is used. If the server is down, error code 500 is returned, with the message: Message: "An error has occurred."
Load Companies | Notes |
| Error. Invalid Country | Country of Origin must be valid. For example: GB=United Kingdom, US=United States, TW=Taiwan, CN=China |
| Error. Company Type not valid | Company Type must be valid. For example: Supplier and Ship To |
| Error. Invalid Address Type | Address Type must be valid. For example: Delivery, Bank, Primary, Supplier, Billing and Forwarding Agent |
| The field CurrencyCode must be a string with a maximum length of 3. | Currency Code must be valid. For example: EUR, USD, GBP |
Load Product Master | |
| Error Submitting Product Master: 1806MQ198 - Error. Product Code 1806MQ198 already exists. | Product Code must be unique. |
| Error Submitting Product Master: 98489-0 - Error. EAN already exists - 3614224843892. | EAN Number must be unique per Product. |
| Error Submitting Product Master: 93913-0 - Error. Invalid country of origin. | Country of Origin must be valid. For example: GB=United Kingdom, US=United States, TW=Taiwan, CN=China |
| The ProductCode field is required. | To load a new product, product code must be specified. |
| Line 0: Cannot parse value 'NO' as type: 'System.Nullable`1[System.Boolean]'. Error: String was not recognized as a valid Boolean. | Must be Boolean value TRUE or FALSE |
Load Product Master Updates | |
| Error Submitting Product Master Update: TEAAQ60SS19004 - Error. Product not found. | Product does not exist on the system. |
| Error Submitting Product Master Update: TALYQ60SS19018 - Error. EAN already exists - 4055014919639. | EAN Number must be unique per Product. |
| Error Submitting Product Master Update: VS61535 - Error. Invalid country of origin. | Country of Origin must be valid. For example: GB=United Kingdom, US=United States, TW=Taiwan, CN=China |
| The ProductCode field is required. | To load a new product, product code must be specified. |
| Line 0: Cannot parse value 'NO' as type: 'System.Nullable`1[System.Boolean]'. Error: String was not recognized as a valid Boolean. | Must be Boolean value TRUE or FALSE |
Load Receipt | |
| Error Submitting Receipt: REC-081496 - Error. Product FON0808PNK153S does not exist. | Product must be available on the system. |
| Error Submitting Receipt: 41797 - Error. Receipt already exists. | ASN number must be unique. |
| Error Submitting Receipt: TO000000013 - Error. Line Item Products need to be unique. Duplicates found. | Change the Product Code to a new one / Product Code must be unique. |
| Error Submitting Receipt: HST024 - Error. Line Item Supplier Code need to be the same. | Change the attached supplier code of the product. |
| Error Submitting Receipt: BIR201810VITACOCO39 - Error. Product FS-VTCC-CO-500 does not have supplier VITA COCO. | Validate the supplier code that attached to the product. |
| Error Submitting Receipt: PO_GLO_6104087 - Error. Product MIR-089-12-00-01 cannot be assigned a lot no as it is not lot controlled. | Lot controlled must be enabled to product upon creation. Same case for Date Controlled and Serial Controlled. |
| Error Submitting Receipt: C0000018921-1-1 - Error. Invalid Mapping - DC. | If mapped on the service settings, assigned DC for the client must be used. |
| Error Submitting Receipt: VMS41166290002320SEKO - Error. DC not specified. | If client linked to multiple DC's, DC must be specified depending on the designated warehouse. |
| Error Submitting Receipt: MY19FJM11 - Error. Receipt does not exist with a Create status. | <UpdateReceipt>true</UpdateReceipt> Receipt is already on a different status ex: Arrived, Confirmed. |
| There is an error in XML document (1, 9814). - Input string was not in a correct format. | Data structure error. |
| There is an error in XML document (1, 174). - The string '27-09-2018' is not a valid AllXsd value. | Data structure error. |
Load Sales Order | |
| Error Submitting SalesOrder: OR020474 - Error. Ship To Company does not exist. | Wrong Ship To Company, Validate the correct Ship To Company. |
| Error Submitting SalesOrder: 7100010569 - Error. Product 776707 has an invalid currency. | Check the mapping of currency code. Must be mapped to SO line item |
| Error Submitting SalesOrder: SO_OCT10 LUCIEN - Error. Line Item Line Numbers need to be unique. Duplicates found. | Line Number must be unique each line item. |
| Error Submitting SalesOrder: 7100010569 - Error. Line Item Products need to be unique. Duplicates found. | Products must be unique to the line of the order. |
| Error Submitting SalesOrder: 7100023692 - Error. Product 784085 has no free stock. | Create stock for that product by adding delivery and confirmed it. |
| Error Submitting SalesOrder: 77684875 - Error. Product EU5754-202-530-4 does not exist. | Product must be available in the system. |
| Error Submitting SalesOrder: SO-0066917 - Error. Product 14-213-BLK has insufficient free stock. Quantity Requested 188 Quantity Free 186. | Not enough stock. Free stock must be greater than the requested quantity. |
| Error Submitting SalesOrder: HSTSO02 - Error. Invalid service for this courier. | Courier Service Code is invalid, check the correct courier service of the particular courier. |
| Error Submitting SalesOrder: 0000465629 - Error. You cannot submit this order with courier F. Please send the order again with a valid courier. | Courier name is invalid or not available in the system. |
| Error Submitting SalesOrder: SOtest1 - Error. Invalid destination country for this carrier service. | Unsupported carrier for destination country. |
| Error Submitting SalesOrder: DRAGENDROP091018 - Error. Sales Order already exists. | Sales Order number must be unique. |
| Error Submitting SalesOrder: 5010020479 - Error. Line Item Quantity needs to be greater than zero. | 0 quantity is not allowed by the system, quantity must be greater than 0. |
| Error Submitting SalesOrder: RMA03213 - Error. No Line Items Found. - | Sales order line items are mandatory. |
| Error Submitting SalesOrder: EC STOCK TRANS 25TH SE 001 - Error. Header DeliveryAddressPostCode not found. | PostCode must have a value. |
| Error Submitting SalesOrder: 77506055 - Error. Delivery email address is required for Interpost. | Delivery email address is required to all TMS carriers. |
| Error Submitting SalesOrder: 83023438 - Error. Header DeliveryAddressLine1 not found. | Line 1 address is mandatory. |
| Error Submitting SalesOrder: 1100003257 - Error. Product 808293 has an invalid currency. | Currency Code must be valid. Valid examples: EUR, USD, GBP |
| Error Submitting SalesOrder: RMA03181 - Error. Header DeliveryAddressCountry not found. - | DeliveryAddressCountry is mandatory ex: GB, HK, CN etc. |
| Error Submitting SalesOrder: EC STOCK TRANS 25TH SE 001 - Error. Header DeliveryAddressCountry is invalid. | DeliveryAddressCountry is mandatory ex: GB, HK, CN etc. |
| Error Submitting SalesOrder: KIT BUILD 20181011-1 - Error. Valid carrier is required. | Carrier must be valid and linked to Customer/DC. |
| Error Submitting SalesOrder: 525073 - Error. Invalid Mapping - DC | Use the correct DC (DC Code). |
| The field CurrencyCode must be a string with a maximum length of 3. | Currency Code must be valid. For example: EUR, USD, GBP |
| The field PhoneNumber must be a string with a maximum length of 20.; The field PhoneNumber must be a string with a maximum length of 20. | Length should not exceed the maximum limit of 20. |
| The field PostcodeZip must be a string with a maximum length of 20. | Length should not exceed the maximum limit of 20. |
| Line 0: Cannot parse value 'GBP' as type: 'System.Nullable`1[System.Decimal]'. Error: Input string was not in a correct format. | Wrong allocation of data, "GBP" must be on the Currency Code column. |
| After parsing a value an unexpected character was encountered: P. Path 'Request.SalesOrder.Notes', line 1, position 101. | Data structure error. |
| Unable to parse XML as IntegrationHub.SupplyStream.Mapping.XmlFileListTypes.RequestsList`1[IntegrationHub.SupplyStream.Models.Models.SalesOrders.SalesOrdersV3Request], Error: There is an error in XML document (1, 415). | Data structure error. |
| The field OrderLineMessage must be a string with a maximum length of 250. | OrderLineMessage should be shortened |
Load Web Sales Order | |
| Error Submitting SalesOrder: 7100010569 - Error. Product 776707 has an invalid currency. | Check the mapping of currency code. Must be mapped to SO line item |
| Error Submitting SalesOrder: SO_OCT10 LUCIEN - Error. Line Item Line Numbers need to be unique. Duplicates found. | Line Number must be unique each line item. |
| Error Submitting SalesOrder: 7100010569 - Error. Line Item Products need to be unique. Duplicates found. | Products must be unique to the line of the order. |
| Error Submitting SalesOrder: 7100023692 - Error. Product 784085 has no free stock. | Create stock for that product by adding delivery and confirmed it. |
| Error Submitting SalesOrder: 77684875 - Error. Product EU5754-202-530-4 does not exist. | Product must be available in the system. |
| Error Submitting SalesOrder: SO-0066917 - Error. Product 14-213-BLK has insufficient free stock. Quantity Requested 188 Quantity Free 186. | Not enough stock. Free stock must be greater than the requested quantity. |
| Error Submitting SalesOrder: HSTSO02 - Error. Invalid service for this courier. | Courier Service Code is invalid, check the correct courier service of the particular courier. |
| Error Submitting SalesOrder: 0000465629 - Error. You cannot submit this order with courier F. Please send the order again with a valid courier. | Courier name is invalid or not available in the system. |
| Error Submitting SalesOrder: SOtest1 - Error. Invalid destination country for this carrier service. | Unsupported carrier for destination country. |
| Error Submitting SalesOrder: DRAGENDROP091018 - Error. Sales Order already exists. | Sales Order number must be unique. |
| Error Submitting SalesOrder: 5010020479 - Error. Line Item Quantity needs to be greater than zero. | 0 quantity is not allowed by the system, quantity must be greater than 0. |
| Error Submitting SalesOrder: RMA03213 - Error. No Line Items Found. | Sales order line items are mandatory. |
| Error Submitting SalesOrder: EC STOCK TRANS 25TH SE 001 - Error. Header DeliveryAddressPostCode not found. | PostCode must have a value. |
| Error Submitting SalesOrder: 77506055 - Error. Delivery email address is required for Interpost. | Delivery email address is required to all TMS carriers. |
| Error Submitting SalesOrder: 83023438 - Error. Header DeliveryAddressLine1 not found. | Line 1 address is mandatory. |
| Error Submitting SalesOrder: 1100003257 - Error. Product 808293 has an invalid currency. | Currency Code must be valid. For example: EUR, USD, GBP |
| Error Submitting SalesOrder: RMA03181 - Error. Header DeliveryAddressCountry not found. | DeliveryAddressCountry is mandatory ex: GB, HK, CN etc. |
| Error Submitting SalesOrder: EC STOCK TRANS 25TH SE 001 - Error. Header DeliveryAddressCountry is invalid. | DeliveryAddressCountry is mandatory ex: GB, HK, CN etc. |
| Error Submitting SalesOrder: KIT BUILD 20181011-1 - Error. Valid carrier is required. | Carrier must be valid and linked to Customer/DC. |
| Error Submitting SalesOrder: 525073 - Error. Invalid Mapping - DC | Use the correct DC (DC Code). |
| The field CurrencyCode must be a string with a maximum length of 3. | Currency Code must be valid. For example: EUR, USD, GBP |
| The field PhoneNumber must be a string with a maximum length of 20.; The field PhoneNumber must be a string with a maximum length of 20. | Length should not exceed the maximum limit of 20. |
| The field PostcodeZip must be a string with a maximum length of 20. | Length should not exceed the maximum limit of 20. |
| Line 0: Cannot parse value 'GBP' as type: 'System.Nullable`1[System.Decimal]'. Error: Input string was not in a correct format. | Wrong allocation of data, "GBP" must be on the Currency Code column. |
| After parsing a value an unexpected character was encountered: P. Path 'Request.SalesOrder.Notes', line 1, position 101. | Data structure error. |
| Unable to parse XML as IntegrationHub.SupplyStream.Mapping.XmlFileListTypes.RequestsList`1[IntegrationHub.SupplyStream.Models.Models.SalesOrders.SalesOrdersV3Request], Error: There is an error in XML document (1, 415). | Data structure error. |
| The field OrderLineMessage must be a string with a maximum length of 250. | OrderLineMessage should be shortened |
Load Sales Order Cancellations | |
| Error. Sales Order does not exist | Sales Order Number must be existing in the system. |
| Error. Dispatch with a To Dispatch, Dispatched or Cancelled status cannot be cancelled | |
| Error. Sales Order already cancelled. | |
| Error. Invalid Reason - Reason code must be valid and existing to the system. | |
| Error. Dispatch assigned to a pick wave cannot be cancelled |
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