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Logistics Tab > Inventory Menu > Create New Return.

Note: To proceed in creating a new return, Order must be in status “Dispatched”, or else user will encounter “We have been unable to find the dispatch record, please try again.

  1. From the side navigation menu, click Logistics, select Inventory and click Create New Return.

Note: In able to proceed in creating a new return, Order must be in status “Dispatched”, or else user will encounter “We have been unable to find the dispatch record, please try again.

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