Contents
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Key
This page shows the set of Standard Tasks within the system. These tasks have been designed so that they can be assembled together in any order to create a variety of end-to-end Workflows (subject to some validation)
Receive & Put-Away
Pick, Pack & Release
Transport
Receive From Agent
Handover To Agent
End Customer Schedule
White Glove Partner Instruction
The above shows the main state transition model for the White Glove Partner Instruction Task. However there can
For this task, there will be a set of one or more sub-tasks that can be configured by the SEKO operator, based on the requirements of the situation. The task is only complete as a whole once all sub-tasks have been completed by the White Glove Partner, and evidenced via completed documentation, attached photos and videos.
The available sub-tasks can be one or more from any of the following sub-task Types:
Site Survey
Transport (of Goods to stated End Customer Site)
Assemble / Install (the Goods to form the final end-customer product)
Dismantle (the Goods, in preparation for later goods transfers)
Maintenance (go to stated End Customer Site and perform maintenance on their product)
Each kind of sub-task has a set of associated documents / questionnaires applicable to that sub-task and the Client, that must all be filled in by the White Glove Partner as part of proof of completion of the overall Task. The SEKO operator will be able to select manually the required document / form and accompanying documents or instruction manuals, limited by the Client and the sub-task-type applicable.
The overall task is only complete once all sub-tasks have been completed by the White Glove Partner, and evidenced via completed documentation, attached photos and videos for each of them, and the whole Task finally ‘approved’ by SEKO.
For example the Assemble / Install, Dismantle or Maintenance sub-tasks will each have their own POQ (proof of quality) which must be be filled indocument; the SEKO operator will attach the applicable POQ to the Task, see the details and sub-task. The White Glove installer will fill the forms in and attached any additional photos / videos that the White Glove Partner filled in, and can then as evidence. The SEKO operator can then view all this information and ‘approve’ the overall Task.