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  • ADULT - FedEx will obtain a signature from someone at the delivery address who is at least the age of majority in the destination country.

  • DIRECT – any person at the recipient’s address may sign for delivery. If no one is at the address, FedEx will reattempt delivery.

  • INDIRECT - FedEx obtains a signature in one of three ways: (a) From someone at the delivery address (b) From a neighbour, building manager or other person at a neighbouring address (c) The recipient can authorize release of the package without anyone present.

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Summary:
FedEx Integration - Handle FedEx timeouts

Ticket:
https://bigdigit.atlassian.net/browse/TMS-753

Detail:
We intermittently do NOT receive a response back from FedEx when attempting to call a Close Request. This is an issue with the endpoint at FedEx. We now show a more descriptive error message when this happens so the user can attempt to try again.

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Summary:
Hermes Integration - Support for SMS notifications

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