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What is a Sales Order

In its most basic form a sales order is a set of products which have been ordered by a customer. The products are identified by SKUs (Stock Keeping Units). Every SKU is by definition unique to one product with unique attributes; size, colour, country etc.

Life of a Sales Order

A Sales Order is sent in the form of an Outbound booking by the client, on behalf of their customer, to SEKO. The sales order then takes the following journey:

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A booking can be made up of a set of parents each with or without child records, as shown below. Where there is a parent/child relationship the parent becomes a grouping mechanism for the child SKUs and is representative of what will be built. There is no tanglible process for those SKUs and the warehouse does not know what they are.

SKU Structure (ROOM Specific - SKU structure 1st generation)

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• Parent SKU100 x 2 (2 meeting rooms)

  • Child SKU1 x 8 (4 walls each meeting room, 8 walls total)

  • Child SKU2 x 2 (1 roof each meeting room, 2 rooves total)

  • Child SKU3 x 12 (6 chairs each meeting room, 12 chairs total)

SKU Structure (Standard structure including ROOM 2nd generation)

Parent Only

• Parent SKU3 x 3 (3 chairs)

White Glove SKU Processing

The White Glove system incorporates both the ROOM specific SKU structures with parent/child SKUs and the standard SKU structures with parent only SKUs (which have no concept of child SKUs).

Sending Quantities to the Warehouse (WMS)

The warehouse has no concept of parent and child SKUs and only allows one of each SKU line and quantity. Duplicate SKUs are not allowed in a sales order so the quantities have to be consolidated across all the SKUs. Given the example in the booking structure above, the quantities sent to the warehouse should be as follows where the SKUs to be sent to the warehouse are shown in red:

• 8 x SKU1

• 2 x SKU2

• 15 x SKU3