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Table of Contents

Overview

The Pre-Alert sends an email containing information about the shipment, the purchase order and a link to the booking confirmation.

...

Booking Confirmation

Booking Details

Booking Status

Function

Submitted Date

Submitted Date

Date submitted

Scheduled Date

Scheduled Date

Work Scheduled Status Date

Date work to start

Expired Links

Jira Legacy
serverSystem JIRA
serverIdb157ffa3-650f-3eac-ac6a-49d6a4f1db87
keyWG-783

When a link has expired either because the booking has submitted or the expiry time has elapsed, the following message shows:

“This booking confirmation link is no longer valid. If you have not submitted the booking form, or wish to make changes, please contact the White Glove team at SEKO Logistics.“

Jira Legacy
serverSystem JIRA
serverIdb157ffa3-650f-3eac-ac6a-49d6a4f1db87
keyWG-770

When a link has expired a different message is shown based on whether the booking was submitted or the expiry time elapsed. The message are shown as follows:

Booking has already been submitted

“This booking link has already been submitted and you should have received a confirmation email containing a pdf file with the confirmation details. This can be used as a Proof of Quality,

If you need to alter it please contact SEKO White Glove on [SEKO organisation.seko client contact.email address].”

Booking link has expired

“This booking link has not been submitted and the link has expired. Please contact the White Glove Team at SEKO to obtain a new booking confirmation link.