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In order to set up a client environment the Support Team need instructions. These can be filled in using the following sheets:

WMS

  • Client Details

  • iHub Services

  • Outbound docs and returns

  • Useful links and documents

  • Process Flow Diagram

Useful Links and Documents

Guide for “Outbound Docs and Returns” tab when filling in information in the Client Environment Setup.

Link

Description

iHub Services

These are all the services available to connect to on the Integration Hub, as well as API and field connection details.

Integration Hub User Guide

Where Manual uploads are performed and provides access to the Activity Monitor and other useful development tools.

WMS User Guide

SupplyStream is a WMS (Warehouse Management System). It provides reporting on sales orders, ASN's and other useful functions. 

Integration Hub Fair Usage Policy

We monitor your use of the API to improve our overall service to all partners and to ensure your compliance with this Fair Usage Policy.

Outbound Documentation Examples

Example documents that can be produced from uploaded sales orders

Process Flow Diagram

Overview of the main four flows through SEKO360 and the Integration Hub - Inbound, Outbound, Returns and Stock Management:

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DCM

  • Environment set up

  • Vendor Set up list

  • User Setup

  • Sample PO file

  • Shut down process

  • PO bulk template

  • PO full template

  • Lists

  • DCM Lists

Guidance for Client Environment Setup Requests

Accurate Information

Please ensure that prior to passing the request to Support the maximum amount of available accurate information has been provided.

Once started the process of adding new configuration will be slower owing to scripts being amended. It is much more time consuming if changes have to be made to configurations already in place.

Version History

If successive requests need to be made for an environment, please add a version number to the Excel Spreadsheet so that it is possible to track the changes requested. This will help minimise errors in translation of the requested information to the system.

Notes

The Demo environment will be updated as much as possible until such time as the business signs it off. Only then will the Production (live) environment be set up.