Status: Instruction Sent to Warehouse

Once bookings have been sent to the warehouse the product SKUs and quantities cannot be amended. This is because the instruction has been sent, meaning that at any time the process of picking, packing and dispatch may have started.

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Note: The instructions can be attempted to be rescinded by a White Glove operator back to the “NEW” status. If this is successful the SKUs and quantities can be amended. If not successful then either a new booking has to be sent with the extra required products or the sales order must be returned and an entirely new booking created.

Validation

Any attempt to change SKU or quantities should receive once an instruction has been sent to the warehouse should throw an error message as follows:

“Product SKUs and Quantities cannot be changed for this booking as DC has been instructed.”