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The staff at the Final Mile Facility need to know the following so that they know what goods they have to store and when:
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, when they are arriving and to whom the goods should be delivered and installed.
The email contains
list of goods are coming in
when the goods are due to arrive (ETA)
end customer (consignee)
dimensions of the goods
weight of the goods
Purchase Order showing anticipated costs for the White Glove installation
Trigger for Documentation
The trigger for the email and documentation is the dispatch of the goods from the warehouse. There are a number of values which are required to be entered manually into the White Glove system before Pre-Alert can be sent. These are
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Pre-Alert Information
The Pre-Alert consists of the following:
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is in the form of an email to selected addresses at Final Mile Facility containing
Body of email
Outline Pre-Alert Information and Pre-Alert attachment which serves as a Proof of Deliveryinformation
Outline Purchase Order
Booking Confirmation Link to a Supplier Portal for confirmation of booking with the end customer
Attachments (PDF)
Pre Alert Document which serves as a Proof of Delivery
Purchase order Order Document of anticipated costs for the work to be carried out
Email Documentation
The PDF file is for development to use, the DOCX file is for designing, which is converted to a PDF document.
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