This report provides details on Sales Orders, including tracking links, additional columns, search filters and other useful features.
Report interface location: Sales Channels → Sales Orders (Then click on the Dispatches tab)
Points to note
- Provides details of sales orders from all statuses. The "Status" field shows at what point the DC has reached in processing the Sales Order.
- Provides sales orders as a list at header level.
Field descriptions
Column | Description |
Dispatch Date | The date the DC selects on dispatch. This may be a different date to the system dispatch date. |
Sys Disptach Date | The actual DateTime that the order was systematically dispatched by the DC. |
| Dispatch Qty | The amount to be dispatched. This may change when the order is picked (Pick Complete Status) |
| Dispatched Quantity | If order status is equal to Dispatched then the dispatch quantity is dispatched, otherwise equal to 0. |
Interface
For orders that have been allocated to the carrier, a "Track" button will appear. When clicked, this will open the carriers tracking portal.
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Step 1: To view more details on a sales order click the "View" button 
Step 2: You will be taken to the below screen
Step 3: Once finished, you can click the "back" button to return to the dispatches report.
, this screen will show in detail a sales order.
Step 3: At the bottom of the screen select "Print" 
Step 4: Select the required document style to print, in this case "Commercial Invoice" is selected
Step 5: You will be directed to the Print preview screen, here you can "Print" the document
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