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Note: If no Login details please ask our support members for assistance.

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2. What is Counting?

Counting determines the accuracy of the items in the warehouse as a whole. Counting provides accurate inventory records wherein it lessens occurrence of inventory miscounts and minimizes disruption in inventory management. Advanced planning is essential as counting will be helpful in making decisions for business owners and for those who are assigned to do counting.

3. Benefits of Counting

Increases inventory accuracy where Counting increases inventory accuracy, where it gives opportunities to determine discrepancies, may it be a human error or requiring additional training.

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Better customer service where counting increases the warehouse abilities to meet their goals in maintaining customer satisfaction.

4. Permission

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Counting Admin:

  • Full Access

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  • Limited access - iPod counting

5. Count Access

Go to Logistics Menu > Counting > Count Access

This allow allows users to view list of clients who has have access to count. If clients are not listed next to a Type, then all clients within the DC have access to count.

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  1. Planned Counts

  2. Continuous Inventory

  3. Pick Denial

  4. Movement Exception

  5. Free Count

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6. Count Records

Go to Logistics Menu > Counting > Count Records > Open Count Records

  • Open Count Records Tab - This allow allows the user to view count records to be completed with a status of “Active “or “Recount”.    

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To Cancel Open Count Record, user must tick one or more selected Count records.

Then click , the Cancel button. Count Date and Count User of cancelled count record will be logged.  

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  • Close Count Records Tab – This allow users to view count records with status of “Complete” or “Cancel”.  

To view full history of a count record, click Expand button. 

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7. Count Adjustments

Go to Logistics Menu > Counting > Counting Adjustments

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  • Open Count Adjustments Tab

Logistics Menu > Counting > Count Adjustments > Open Count Adjustments

This Allow user to view both “Positive” and “Negative” count adjustments with a status of Pending.

Select client from drop-down and click “Search” button to view pending count adjustments of selected client.

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  • Positive Count Adjustments Tab

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The Positive Count Adjustments allow users to view count records in which Confirmed Quantity at Count is greater than System Quantity at Count. This display pending positive count adjustments.

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To Confirm Positive count adjustment, tick one or more checkboxcheckboxes. Then, click Confirm.

To Cancel Positive count adjustment, tick one or more checkboxcheckboxes. Then, click Cancel

To Confirm All Positive count adjustmentadjustments, click Confirm All button.

To Cancel All Positive count adjustmentadjustments, click Cancel All button. 

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  • Negative Count Adjustments Tab

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The Negative Count Adjustments allow users to view count records in which Confirmed Quantity at Count is lower than System Quantity at Count. This display “Pending” count adjustments. 

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To confirm negative Confirm Negative count adjustment, tick one or more checkboxcheck boxes. Then, click Confirm.

To cancel negative Cancel Negative count adjustment, tick one or more checkboxcheck boxes. Then, click Cancel

To confirm all negative Confirm All Negative count adjustment, click Confirm All button.

To cancel all negative Cancel All Negative count adjustment, click Cancel All button. 

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  • Scheduled Count Adjustments Tab

Logistics Menu > Counting > Count Adjustments > The Scheduled Count Adjustments This allows the user to view count records that are scheduled in the queue. This display “Scheduled Complete” count adjustment.

To cancel schedule Cancel Schedule count adjustment, tick one or more checkboxcheck boxes. Then, click Cancel

The date the count adjustment was made and user who cancel the count adjustment record will be logged. 

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  • Invalid Count Adjustments Tab

Logistics Menu > Counting > Go to Count Adjustments > Invalid Count Adjustments

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A negative invalid count adjustments is shown when a decrease in stock in that location is a negative stock.

To cancel invalid Cancel Invalid count adjustments, tick one or more checkbox. Then, click Cancel button. The date the count adjustment was made and user who cancel the count adjustment record will be logged. 

  • Closed Count Adjustments Tab

Logistics Menu > Counting > Go to Count Adjustments > Closed Count Adjustments

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Select a client from the drop down, only clients who have access to continuous inventory will be activated. Next, set “Number of Releases” to create the number of counts every day for this client. If required, set Include Weekends, Include Empty Locations and Include Bulk to Yes
Then, click Save to proceed.

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Edit - To update continuous inventory record,click Edit button.

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Pause – To pause a continuous inventory record, click Pause button. A paused continuous inventory record will temporarily stop automated count releases in the system.

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Play – To activate again continuous inventory record, click Play button.

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Delete – To delete continuous inventory record, click Delete button. Once deleted, count records will not automatically be created. 

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  • Created Planned Counts Tab - This allow allows users to view a list of created planned counts. Also, user can cancel planned counts and view count details. 

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To view created planned count details, click View button. Users will be able to see count status of each count record included in the planned count.

To cancel created planned count details, click the Cancel button.

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To create new planned count, Click Create New button.

Select Client from Drop down. Set Full Count to Yes to create full count record to a client. 

Click Preview and then click Create button.

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To create filtered planned count, select client from drop down and set Full Count to No

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Select Zone (optional), Module (optional). Next, click the Preview button to view the Predicted Planned Count. 
Then, click the Create button to proceed.

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  • Cancelled Planned Counts Tab – this allow allows users to view closed count records and view count details. 

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If a pick is skipped using Fast Dispatch and DPA Dispatch in IPODiPod, a new count record will be created as long as there is no existing record. 

The location or licence plate that was skipped will now have an active count record.

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11. Movement Exception

If Quantity Put Away is less than the quantity to replenish, a count record will automatically be created for this location.

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Count Types: Planned Count, Continuous Inventory, Pick Denial, Movement Exception and Free Count will be process processed in IPOD Counting.

iPod Counting (Directed count) 

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After selecting a client, the user will be able to choose the count type from this client and count status. Then, click Next to proceed. 

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After selecting a client, the user will be able to choose the count type from this client. Then, click Next to proceed. 

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Scan selected SKU in this location. 

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If SKU has multiple LPN in this location, the system will display LPNs of selected SKU.

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Enter the quantity of said SKU. Then, clickthe Next button to complete the count. 

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Count cancellations allow the users to cancel, open, active or recount the status of count record in a batch process. Also, it allows users to view created count cancellation listlists

To create a Count Cancellations, click the “Create New“ button. 

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Enter Max Count Records (optional), Location wildcard (optional), Start Sort Order and End Sort Order.

Select Count Type (optional), Status (optional), Zone (optional), Module (optional). 

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  • There is a service that runs and processes all the scheduled count adjustments in the queue. Count Adjustments are processed every 5 minutes.

  • If full count cancellation is set to Yes, it cancels all associated count record records from the selected client. 

  • Planned counts – active count record, can be cancelled in created planned counts.

  • When a product is an assigned to a count type, it can’t be count counted using another process.  

  • When a count is completed or cancelled, it will go directly to the closed count record.

  • Count Status: Any - display any open count record, active or a recount. This can be found in Ipod - Counting.