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Go to the "Sales Channels  SO → SO Cancellations" menu.


Step 1: Click "Create New"
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Step 2:
Image Removed Step 3: Once a cancellation request is created, go to the "Dispatch Detail" report. Find the Sales Order. Column "Cancellation" will say "To Cancel"
Image Removed Step 4: Once the DC have processed the request, column "Status" will say "Cancelled"
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