Overview

White Glove needs to supply forms which Suppliers fill in. This necessitates a Supplier Portal.

Technically these forms will be unauthorised, containing a link emailed out for the supplier to fill in.

Awaiting SEKO Farnborough for confirmation.

•  James Seabrook Have all decisions regarding supplier forms been made and recorded?

• How should form be presented - by email specific to an order reference, or a drop down?

• What is the Retention policy? POQ multimedia will be stored on Ion Assist and downloadable at any time.
• Are all POQ forms used? POQ is multimedia with a set of questions afterwards
• POD (Proof of delivery includes confirmation that everything has been done to standard according to the end customer
• Are Site Surveys useful?
• What information can be auto-populated, eg. email address, name, contact number
• What can be added/removed/changed from current Google Forms?

Forms

Booking Confirmation

Booking Confirmation is the supplier booking in the customer themselves. The data about the booking has to be stored in White Glove.

POQ

Proof of Quality is the supplier’s proof of quality which involves a number of questions about the installation. There are a number of these forms based on the type of work being done.

Site Survey

Site Survey to see what information can be gleaned about the property in terms of fixed costs for the requested job, eg. number of flights of stairs, are the doors wide enough etc.

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