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In order to activate a new client on White Glove all of the following setup must be done.
Client Setup
Create a Client on White Glove
Create a Client on the Directory of White Glove Applicaton (Smart Hub).
Setting up Client on White Glove Application
Note: If this is not done there will be no visibility of the Client on the White Glove system.
Create a Client on SEKO 360
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iHub must be enabled for each client.
Currently this can only be done by SEKO 360 Support.
Error Message
Any post to the Integration Hub won’t work
Data Setup
Product Master for each WMS
Product Masters must be loaded for a Client in a DC.
This is done using the iHub, or individually with access to the Client (across DCs).
If this is not done there will be one of the following errors.
Error Messages
Error Submitting Receipt: ASNCSV0008 - Error. Product RM-PC-Test-01 does not exist
This message occurs if the Product Master list does not contain the product
Error Submitting Receipt: ASNCSV0008 - Error. Product RM-PC-Test-01 does not have supplier TestOrgCode
This message occurs if the product exists in the Product Master list but not for the client specified.
Load Stock onto each WMS
Stock loading is normally done using ASNs on Inbound Orders.
If there is no stock available for a line on a Sales Order the Sales Order will be rejected.
Error Message
Error Submitting SalesOrder: DemoSourceRef000330 - Error. Insufficient stock for item RM-PC-01
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WMS
In order for White Glove to be able to use the WMS integration the client has to be set up on SEKO 360 WMS. This is where Goods Transfer, Transfer Orders and Sales Orders are processed and the inventory is stored.
SEKO 360 iHub (Integration Hub)
SEKO 360 iHub is the integration hub which orchestrates information transfer between clients and between products in SEKO 360 suite.
SEKO 360 iHub (Integration Hub)
Example email to Support
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Hi Support,
Please create the following new Clients in our Live and Demo environment (https://demo.seko360.com/)
Client Name: Client Name
Company Code: Company Code
Company Description: Company Description
Integration ID: 6-letter code
Client needs access to the following DCs:
Name of DC1
Name of DC2
etc
In addition please set up both these new clients on iHub (UAT and production)
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