This report provides details on Sales Orders, including tracking links, additional columns, search filters and other useful features.
Report interface location: Sales Channels → Sales Orders (Then click on the Dispatches tab)
Points to note
- Provides details of sales orders from all statuses.
- Provides sales orders as a list at header level.
Field descriptions
Column | Description |
Dispatch Date | The date the DC selects on dispatch. This may be a different date to the system dispatch date. |
Sys Disptach Date | The actual DateTime that the order was systematically dispatched by the DC. |
Interface
For orders that have been allocated to the carrier, a "Track" button will appear. When clicked, this will open the carriers tracking portal.
Sales Order Report – Dispatches – More details
Step 1: To view more details on a sales order click the "View" button 
Step 2: You will be taken to the below screen
Step 3: Once finished, you can click the "back" button to return to the dispatches report.