Following a meeting 18th March 2022 ROOM the following was discovered with regards to the ROOM software design:
ROOM Process Flow
ROOM have the following entities in their system
Sales Orders - SKUs to be sent from the warehouse
Purchase Orders - Services on the Sales Order SKUs. eg. delivery, installation
There is currently one API with SEKO White Glove which can contain information for both sales orders and purchase orders on the same end point. Some ways to allow all data to be sent to room are as follows:
Communication ROOM - SEKO
Allow 2 API calls which overlay data for the White Glove order
that the payload for ROOM goes to the same end point and has the same reference number (SEKO External Ref).
Combine data into one API call
ROOM could choose to combine all the data into one API call which would exactly match the SEKO White Glove API.
SKU Layouts
SKU Layout V1 2020 - 2022
There was always a parent SKU with an apparently unordered set of child SKUs
Parent SKU which has no specific meaning
Child SKUs containing whatever the required items
Suggestion
ROOM sends the SKUs as parent and all children including with no direct link between parents and children
SKU Layout V2 2022 -
Kits (eg. complete meeting rooms)
Parent (SKU box 4)
Child SKUs making up the room,
items which are common across all meeting rooms
configurable items, eg. region specific adapters
Suggestion
ROOM sends the SKUs as parent SKU (box 4) and all children including box 4
Maintenance items
Every item is a parent SKU, there are no children
Suggestion
ROOM sends all the SKUs as parents
Serial Numbers
ROOM rely on serial numbers for customer services to be able to identify the piece in question.
Dispatch note / API contains only SKUs which are picked and their serial numbers. There is no concept of parents and children
Suggestion
The sales order is sent to the warehouse; this includes a list of SKUs
On dispatch
Not sure what the relevance of serial numbers are prior to installation. Are the serial numbers relevant from a “parent/child” perspective before the products are installed or only afterwards?
the list of SKUs is sent to ROOM with serial numbers
the list of SKUs is sent to White Glove with serial numbers
Q: Could there be an assembly guide made from parents and children, with relevant serial numbers, as communicated by White Glove to WMS when sales order sent?
Could this data be sent back to White Glove for storage?
Q: Could the serial numbers be recorded once they’ve been put in place by the installers as an email etc?