Summary
The booking confirmation is a document designed to confirm bookings with suppliers (partners) who are going to do an installation. The data for the document is provided by the supplier after consulting with the end customer.
Booking confirmations are often done on the supplier’s own system but SEKO needs to be able to provide a system where this data can be filled in, and that data is then copied into Smart Hub for future reference.
Trigger
The trigger for the booking confirmation is manual. The most important thing is that the supplier has a URL to a form to fill out.
Document Layout
Document Information
The Booking Confirmation contains
End Customer address and contact details
Scheduled Date and Time
Opening Hours
Brief Site Survey
Product quantities
Requirements
Portal to allow information to be entered into the White Glove system:
Step | Extra | Days |
---|---|---|
Create URL for a page with encrypted information | 1 | |
Send URL by email to supplier (email contact) | 1 | |
Architecture for presenting a form to fill in | Architecture can be re-used | 2 |
Click URL to present form to enter data (no login required) | Defined by SEKO Farnborough Does it need to include media? | 3 |
Save data in form | 1 |