Summary

The staff at the Final Mile Facility need to know the following so that they know what they have to store and when:

• what goods are coming in

• when the goods are due to arrive (ETA)

• end customer (consignee)

• dimensions of the goods

• weight of the goods

• Purchase Order showing anticipated costs for the White Glove installation

Trigger for Documentation

The trigger for the documentation is the dispatch of the goods from the warehouse. There are a number of values which are required to be entered manually into the White Glove system before Pre-Alert can be sent. These are

• packaging of the goods

• ETA (estimated time of arrival) at the Final Mile Facility

• dispatch notes (optional)

• list of costs making up the Purchase Order

• confirmation that all costs have been entered

Pre-Alert Information

The Pre-Alert consists of the following:

• Email to selected addresses at Final Mile Facility containing

  • Pre-Alert Information and Pre-Alert attachment which serves as a Proof of Delivery

  • Booking Confirmation Link to a Supplier Portal for confirmation of booking with the end customer

  • Purchase order of anticipated costs