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WG-515 - Getting issue details... STATUS

Sales Order Bookings have many status and important data changes. These need to be recorded, displayed to the user and be reportable, so that the historical journey can be analysed.

These values will need to be recorded for each row

  • Datetime

  • Operator (user or automated process)

  • Status prior to event

  • Status after event

Date

Operator

Action

Status Before

Status After

Values

12/12/2022 18:31

James

Sales Order Details Saved

New

New Status

Final Mile Facility, Scheduled Dispatch

12/12/2022 18:31

Lauren

Sales Order Sent To Warehouse

New

New Status

Final Mile Facility, Scheduled Dispatch

12/12/2022 18:31

Katie

Dispatch Details Saved

Sales Order Sent

New Status

Packaging Info, Delivery, ETA

Success/Failure + Reason

12/12/2022 18:31

Graham

Rescind Sales Order

Sales Order Sent

New Status

Success (set to New)/Failure

12/12/2022 18:31

James

Rescind Sales Order

Sales Order Sent

New Status

Success (set to New) by manual confirmation

12/12/2022 18:31

Lauren

Dispatch Details Saved

ANY

New Status

Packaging Info, Delivery, ETA, All Costs Added

12/12/2022 18:31

Katie

Manual Pre-Alert Sent

Dispatched

New Status

Packaging Info, Delivery, ETA, All Costs Added

12/12/2022 18:31

Graham

Pre-Alert Resent

ANY

New Status

Packaging Info, Delivery, ETA, All Costs Added

12/12/2022 18:31

James

Booking Confirmation Sent

ANY

New Status

email recipients

12/12/2022 18:31

Lauren

Purchase Order Sent

ANY

New Status

email recipients

12/12/2022 18:31

Katie

Booking Confirmation Received

ANY

New Status

Receipt Success/failure (

12/12/2022 18:31

Graham

Work Complete option clicked

Work Scheduled

New Status

Work Complete options

12/12/2022 18:31

James

Revised Purchase Order Sent

Work Complete

New Status

email recipients 

12/12/2022 18:31

Lauren

Closed

ANY

New Status

 

12/12/2022 18:31

Katie

Cancelled

ANY

New Status

 

12/12/2022 18:31

Graham

Add/Amend/Delete

Cost Line

New Status

Values

12/12/2022 18:31

James

Picked Notification Received

ANY

New Status

12/12/2022 18:31

Lauren

Dispatch Notification Received

ANY

New Status

12/12/2022 18:31

Katie

New Booking Received

ANY

New Status

12/12/2022 18:31

Graham

Updated Booking Received

ANY

New Status

Any Fields changed (if possible)

12/12/2022 18:31

James

Restored from Archive

ANY

ANY

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