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Client Responsibilities

Transfer Order Upload

  • by CSV (until Client has functioning API)

  • by API (if client has an API available)

Upload Responsibilities

Relevant uploads to create and amend Transfer Orders should be done until the Transfer Order is sent to the Warehouse for arrival and receipt.

Sales Order Upload

  • by CSV (until Client has functioning API)

  • by API (if client has an API available)

Upload Responsibilities

Relevant uploads to create and amend Sales Orders should be done until the Sales Order is sent to the Warehouse for pick, pack and dispatch. Any amendment can be made to an existing Sales Order including but most important of these are:

  • Customer details

  • Expected dispatch date

  • Goods

  • Inbound associated Transfer Order

Note: Uploads should be done whenever there is a scheduled change such as expected delivery date or material change such as transfer order etc. This will help to reduce email traffic and conversations by allowing SEKO users to see the upcoming sales orders for dispatch.

Upload File Contents

Sales Order Header

Information about

  • Warehouse

  • Customer

  • Expected dispatch date

  • Expected delivery date

Sales Order Detail (Goods)

Parent only (no child SKUs)

  • Parent is a SKU with a quantity

Parent and Child SKUs

  • Parent is a SKU with a quantity, representing a kit

  • Child is a SKU with a quantity, representing SKUs to be picked

Shape of file

CSV

  • Repeating rows with all sales order header information and a separate line of goods for each row

    • Sales Order Header

    • Parent SKU

    • Child SKUs 1 - 18

API

  • Header section

    • (Parent) Goods section

      • Child Goods section

Note

The same SKU may be used in

  • parent-only as a parent and

  • parent-child as a child

Mandatory Information

Optional Information

Product Masters

Product Masters are open to change at any time and must be updated by the Client in SEKO 360 either by CSV upload, API or manually.

SKU Dimensions

SKU Dimensions must be kept up-to-date within the Product Master Dimensions field.

Largest Dimensions of SKUs for Booking with End Customer

The largest SKU dimensions must be supplied for booking with the End Customer to ensure it will fit into any space required.

Extra Charges

  • When SEKO books with End Customers it is important that the customer details supplied by the Client are correct, otherwise a charge may be incurred

  • Aborted jobs owing to an incorrect address may be charged to the Client

  • Aborted jobs owing to incorrect maximum dimensions may be charged to the Client

  • Rescind of Transfer Order or Sales Order owing to the Client changing their mind. The value of the charge may depend upon whether the rescind action can be carried out without extra work by the Warehouse.

SEKO Responsibilities

Many.

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