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Description

This method can be used to cancel a sales order. Once an order has a status of "To Dispatch" it cannot be cancelled.

System behaviours

  • On SupplyStream reporting, when the clients system requests a cancellation using this service, the order will show as Cancellation: To Cancel. Once the order cancellation request has been processed by the DC, the order will show as Status: Cancelled. More details on this report can be found here.
  • No matter which status the order is cancelled in, the DC will push the sales order through to Pick Complete status first before the sales order shows as cancelled on SupplyStream. See diagram in section 2.6 for the systematic flow.
  • By using this service, this systematically stops the DC from dispatching the sales order past the Pick Complete stage
  • If stock has already been picked by the DC, an ASN is created: 'SS Cancellation - Dispatch {dispatch number}'.

Available formats


API

FTP

Manual

XML

x



JSON

x



CSV


x

x

Field level details

Cancel







Field

Description

Data Type

Value Limits

Requirement

Use on standard documents

Field returned in service/table/field

SalesOrderNumber

The Sales Order Number of the sales order you wish to cancel

nvarchar(50)


Mandatory



ReasonCode

Placeholder

nvarchar(50)





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