Summary
The staff at the Final Mile Facility need to know what goods they have to store, when they are arriving and to whom the goods should be delivered and installed.
The email contains
list of goods are coming in
when the goods are due to arrive (ETA)
end customer (consignee)
dimensions of the goods
weight of the goods
Purchase Order showing anticipated costs for the White Glove installation
Trigger for Documentation
The trigger for the documentation is the dispatch of the goods from the warehouse. There are a number of values which are required to be entered manually into the White Glove system before Pre-Alert can be sent. These are
packaging of the goods
ETA (estimated time of arrival) at the Final Mile Facility
dispatch notes (optional)
list of costs making up the Purchase Order
confirmation that all costs have been entered
Pre-Alert Information
The Pre-Alert is in the form of an email to selected addresses at Final Mile Facility containing
Body of email
Outline Pre-Alert information
Outline Purchase Order
Booking Confirmation Link to a Supplier Portal for confirmation of booking with the end customer
Attachments (PDF)
Pre Alert Document which serves as a Proof of Delivery
Purchase Order Document of anticipated costs for the work to be carried out