Current Configuration
Seko Pipelines (SPIP)
Issue Types in SPIP are
Epic
Development
Sub-task
IT-Help
All issue types contain the same issue type configuration and contain fields like “Stakeholder” specifically for the Pipelines project.
Screens
PIP: Jira Service Desk Issue Type Screen Scheme applied to all issue types
WMS (SWMS) and DCM (SDCM)
These need to share the same issue types and the same layouts
WMS (SWMS)
Issue Types in SWMS are
Bug
Epic
Improvement
IT Help
New Feature
Service Request
Service Request with Approvals
Support
System Configuration
Task
Screens
SWMS: JIRA Service Desk Issue Type Screen Scheme applied to all issue types
DCM (DCM)
Issue Types in SWMS are
Bug
Epic
Improvement
New Feature
Service Request
Support
System Configuration
Task
Testing Feedback
Sub-task SUB-TASK
Screens
SSC: JIRA Service Desk Issue Type Screen Scheme applied to all issue types
Required Configuration for new Seko Pipelines Project
Seko Pipelines (SPIP) - No change required
Issue Types in SPIP are
Epic
Development
Sub-task
IT-Help
All issue types contain the same issue type configuration and contain fields like “Stakeholder” specifically for the Pipelines project.
Screens
PIP: Jira Service Desk Issue Type Screen Scheme applied to all issue types
WMS (SWMS) and DCM (SDCM)
These need to share the same issue types and the same layouts
WMS (SWMS) - split this up into all except Epic with Epic as per Pipelines
Issue Types in SWMS (1)
Bug
Improvement
IT Help
New Feature
Service Request
Service Request with Approvals
Support
System Configuration
Task
Issue Types in SWMS (2)
Epic (like Seko Pipelines epic issue type)
Screens
New screen definition to address issue types above
DCM (DCM) - split this up into all except Epic with Epic as per Pipelines
Issue Types in DCM (1)
Bug
Improvement
New Feature
Service Request
Support
System Configuration
Task
Testing Feedback
Sub-task SUB-TASK
Issue Types in DCM (2)
Epic (like Seko Pipelines epic issue type)
Screens
New screen definition to address issue types above
Issue Type | Pipelines | WMS (2 schemes) | DCM (2 schemes) |
|---|---|---|---|
Epic | New (as Pipelines) | New (as Pipelines) | New (as Pipelines) |
Development | Pipelines | ||
Sub-task | Pipelines | ||
IT-Help | Pipelines | ||
Bug | As Current | As Current | |
Improvement | As Current | As Current | |
IT Help | As Current | ||
New Feature | As Current | As Current | |
Service Request | As Current | As Current | |
Service Request with Approvals | As Current | ||
Support | As Current | As Current | |
System Configuration | As Current | As Current | |
Task | As Current | As Current | |
Testing Feedback | As Current | ||
Sub-task SUB-TASK | As Current |
Notes
Having discussed with the development team, the following issue types need to be removed, as shown in red on the table above:
IT Help
Service Request with Approvals
Testing Feedback
Sub-Task SUB-TASK
- Dean Bazeley (Unlicensed) please remove these issue types
- Dean Bazeley (Unlicensed) please split up the issue types on the screens as per the “Required Configuration” above