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1. Login Instruction

Go to SEKO360 website > URL: https://www.seko360.com/default.aspx

Then, enter the provided Username and Password then click the “Sign In” button.  

Note: If no Login details please ask our support members for assistance.

2. What is Counting?

Counting determines the accuracy of the items in the warehouse as a whole. Counting provides accurate inventory records wherein it lessens occurrence of inventory miscounts and minimizes disruption in inventory management. Advanced planning is essential as counting will be helpful in making decisions for business owners and for those who are assigned to do counting.

3. Benefits of Counting

Counting increases inventory accuracy, where it gives opportunities to determine discrepancies, may it be a human error or requiring additional training.

Additional level of operation efficiency as more accurate inventory records and improved organization within the facilities.

Better customer service where counting increases the warehouse abilities to meet their goals in maintaining customer satisfaction.

4. Permission

Counting Admin:

  • Full Access

Counting User:

  • Limited access - iPod counting

5. Count Access

Go to Logistics Menu > Counting > Count Access

This allows users to view list of clients who have access to count. If clients are not listed next to a Type, then all clients within the DC have access to count.

There are 5 Count Types in the system:

  1. Planned Counts

  2. Continuous Inventory

  3. Pick Denial

  4. Movement Exception

  5. Free Count

6. Count Records

Go to Logistics Menu > Counting > Count Records > Open Count Records

  • Open Count Records Tab - This allows the user to view count records to be completed with a status of “Active “or “Recount”.    

  1. Active - A count record to be counted.

  2. Recount -  A count record required to be counted again as system quantity and the count quantity is unmatched as well as there being no concurrent matching counts. 

To Cancel Open Count Record, user must tick one or more selected Count records.

Then click the Cancel button. Count Date and Count User of cancelled count record will be logged.  

To View full history of a count record, click Expand button. 

  • Close Count Records Tab – This allow users to view count records with status of “Complete” or “Cancel”.  

To view full history of a count record, click Expand button. 

7. Count Adjustments

Go to Logistics Menu > Counting > Counting Adjustments

A Count Adjustment is created when a recount record matches last count quantity and does not match system quantity.

  • Open Count Adjustments Tab

This Allow user to view both “Positive” and “Negative” count adjustments with a status of Pending.

Select client from drop-down and click “Search” button to view pending count adjustments of selected client.

  • Positive Count Adjustments Tab

The Positive Count Adjustments allow users to view count records in which Confirmed Quantity at Count is greater than System Quantity at Count. This display pending positive count adjustments.

To Confirm Positive count adjustment, tick one or more checkboxes. Then, click Confirm.

To Cancel Positive count adjustment, tick one or more checkboxes. Then, click Cancel

To Confirm All Positive count adjustments, click Confirm All button.

To Cancel All Positive count adjustments, click Cancel All button. 

Note: Once the count adjustment was confirmed, it will be processed by a scheduler every 5 minutes. Then, it will be set to “Scheduled Complete” status.

The date the count adjustment was made and user who confirm or cancel the count adjustment record will be logged. 

  • Negative Count Adjustments Tab

The Negative Count Adjustments allow users to view count records in which Confirmed Quantity at Count is lower than System Quantity at Count. This display “Pending” count adjustments. 

To Confirm Negative count adjustment, tick one or more check boxes. Then, click Confirm.

To Cancel Negative count adjustment, tick one or more check boxes. Then, click Cancel

To Confirm All Negative count adjustment, click Confirm All button.

To Cancel All Negative count adjustment, click Cancel All button. 


Note: Once the count adjustment was confirmed, it will be processed by a scheduler every 5 minutes. Then, it will be set to “Scheduled Complete” status.

The date the count adjustment was made and user who confirm or cancel the count adjustment record will be logged. 

  • Scheduled Count Adjustments Tab

The Scheduled Count Adjustments allows the user to view count records that are scheduled in the queue. This display “Scheduled Complete” count adjustment.

To Cancel Schedule count adjustment, tick one or more check boxes. Then, click Cancel

The date the count adjustment was made and user who cancel the count adjustment record will be logged. 

  • Invalid Count Adjustments Tab

Go to Count Adjustments > Invalid Count Adjustments

This allows the user to view positive invalid count adjustments and negative invalid count adjustments.

A positive invalid count adjustments is shown when an increase in stock exceeded the capacity set in that location.

A negative invalid count adjustments is shown when a decrease in stock in that location is a negative stock.

To Cancel Invalid count adjustments, tick one or more checkbox. Then, click Cancel button. The date the count adjustment was made and user who cancel the count adjustment record will be logged. 

  • Closed Count Adjustments Tab

Go to Count Adjustments > Closed Count Adjustments

This allow user to view closed count adjustments. This display count adjustments with a status of “Complete” and “Cancel”.

8. Continuous Inventory

 Logistics Menu> Counting > Continuous Inventory

The system automatically creates count record release for each client per DC that has been activated. 

Once all count records have been created in a Continuous Inventory run and all count records have been completed or cancelled, no other count records will be created within that run.

New – To Activate new client in continuous inventory, click Create New button.

Select a client from the drop down, only clients who have access to continuous inventory will be activated. Next, set “Number of Releases” to create the number of counts every day for this client. If required, set Include Weekends, Include Empty Locations and Include Bulk to Yes
Then, click Save to proceed.

Edit - To update continuous inventory record, click Edit button.

Pause – To pause a continuous inventory record, click Pause button. A paused continuous inventory record will temporarily stop automated count releases in the system.

Play – To activate again continuous inventory record, click Play button.

Delete – To delete continuous inventory record, click Delete button. Once deleted, count records will not automatically be created. 


9. Planned Counts

Logistics Tab > Counting > Planned Counts

  • Created Planned Counts Tab - This allows users to view a list of created planned counts. Also, user can cancel planned counts and view count details. 

To view created planned count details, click View button. Users will be able to see count status of each count record included in the planned count.

To cancel created planned count details, click the Cancel button.

To create new planned count, Click Create New button.

Select Client from Drop down. Set Full Count to Yes to create full count record to a client. 

Click Preview and then click Create button.

To create filtered planned count, select client from drop down and set Full Count to No

Enter Max locations (optional), Start Sort Order (optional), End Sort Order (optional), SKU, Location Wildcard (optional).

Select Zone (optional), Module (optional). Next, click the Preview button to view the Predicted Planned Count. 
Then, click the Create button to proceed.

  • Cancelled Planned Counts Tab – this allows users to view closed count records and view count details. 

10. Pick Denial

If a pick is skipped using Fast Dispatch and DPA Dispatch in iPod, a new count record will be created as long as there is no existing record. 

The location or licence plate that was skipped will now have an active count record.

11. Movement Exception

If Quantity Put Away is less than the quantity to replenish, a count record will automatically be created for this location.

12. iPod Counting

Login to the HHT.

Then enter the provided Username and Password and click the “Sign In” button.

Note: If no Login details please ask our support members for assistance.

Count Types: Planned Count, Continuous Inventory, Pick Denial, Movement Exception and Free Count will be processed in IPOD Counting.

iPod Counting (Directed count) 

Warehouse management > Counting

After selecting a client, the user will be able to choose the count type from this client and count status. Then, click Next to proceed. 

Scan the starting Location, then click Next.

The system will find the count record that is closest to this starting location based on the ff:

  • Client

  • Count Type

  • Count Status

  • Sort Order Combination

Enter the Quantity of the said SKU. Then click Next Button to complete the count.

iPod Counting (Free Count) 

After selecting a client, the user will be able to choose the count type from this client. Then, click Next to proceed. 

Scan location to perform free count.

Scan selected SKU in this location. 

If SKU has multiple LPN in this location, the system will display LPNs of selected SKU.

Enter the quantity of said SKU. Then, click the Next button to complete the count. 

Once the count is complete, the user can perform another Free Count

Note:

If count quantity has the same last system quantity and last count record, count record is a closed count record.  

If count quantity does not have matching last system quantity and last count record, count record is a recount - open count record.  

If the count quantity does not match the system quantity but it does match the previous count quantity for this count record, then the status is set to “Complete” and a Count Adjustment record will be created.

Once the count is complete, the system will direct the user to the next closest location based on the ff:

  • Client

  • Count Type

  • Count Status

  • Sort Order Combination.

13. Count Cancellations

Count cancellations allow the users to cancel, open, active or recount the status of count record in a batch process. Also, it allows users to view created count cancellation lists. 

To create a Count Cancellations, click the “Create New“ button. 

To be able to cancel all open count records for a client, select client from drop down and set full cancellation to Yes. Next, click Preview button to view predicted count cancellations. Then, click Create button to proceed.

To Cancel Filtered Count Cancellation, select a client from drop down and then set the “Full cancellation” to No

Enter Max Count Records (optional), Location wildcard (optional), Start Sort Order and End Sort Order.

Select Count Type (optional), Status (optional), Zone (optional), Module (optional). 

Next, click Preview button to view filtered open count records and then, click Create button to create filtered count cancellation. 

Notes: 

  • There is a service that runs and processes all the scheduled count adjustments in the queue. Count Adjustments are processed every 5 minutes.

  • If full count cancellation is set to Yes, it cancels all associated count records from the selected client. 

  • Planned counts – active count record, can be cancelled in created planned counts.

  • When a product is an assigned to a count type, it can’t be counted using another process.  

  • When a count is completed or cancelled, it will go directly to the closed count record.

  • Count Status: Any - display any open count record, active or a recount. This can be found in Ipod - Counting.

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