In order to activate a new client on White Glove all of the following setup must be done.

Client Setup

Create a Client on White Glove

Create a Client on the Directory of White Glove Applicaton (Smart Hub).

Setting up Client on White Glove Application

Note: If this is not done there will be no visibility of the Client on the White Glove system.

Create a Client on SEKO 360 WMS

In order for White Glove to be able to use the WMS integration the client has to be set up on SEKO 360 WMS. This is where Goods Transfer, Transfer Orders and Sales Orders are processed and the inventory is stored.

SEKO 360 WMS for New Client

SEKO 360 iHub (Integration Hub)

SEKO 360 iHub is the integration hub which orchestrates information transfer between clients and between products in SEKO 360 suite.

SEKO 360 iHub (Integration Hub)

Example email to Support

__________________________________________________________________________________________________________________

Hi Support,

Please create the following new Clients in our Live and Demo environment (https://demo.seko360.com/)

• Client Name: Client Name

• Company Code: Company Code

• Company Description: Company Description
  Integration ID: 6-letter code

Client needs access to the following DCs:

• Name of DC1

• Name of DC2

• etc

In addition please set up both these new clients on iHub (UAT and production)

__________________________________________________________________________________________________________________