Description

This method can be used to cancel a sales order. Once an order has a status of "To Dispatch" it cannot be cancelled.

System behaviours

On SEKO360 reporting, when the clients system requests a cancellation using this service, the order will show as Cancellation: To Cancel. Once the order cancellation request has been processed by the DC, the order will show as Status: Cancelled. More details on this report can be found here.
No matter which status the order is cancelled in, the DC will push the sales order through to Pick Complete status first before the sales order shows as cancelled on SEKO360. See diagram in section 2.6 for the systematic flow.
By using this service, this systematically stops the DC from dispatching the sales order past the Pick Complete stage
If stock has already been picked by the DC, an ASN is created: 'SS Cancellation - Dispatch {dispatch number}'.

Available formats

Cancel
Field	Description	Data Type	Value Limits	Requirement	Use on standard documents	Field returned in service/table/field
SalesOrderNumber	The Sales Order Number of the sales order you wish to cancel	nvarchar(50)		Mandatory
ReasonCode	Placeholder	nvarchar(50)