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In order to activate a new client on White Glove all of the following setup must be done.
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Create a Client on the Directory of White Glove Applicaton (Smart Hub).
Setting up Client on White Glove Application
If this is not done there will be no visibility of the Client on the White Glove system.
SEKO 360 WMS (DC) Environments
Client
Currently this can only be done by SEKO 360 Support.
A new client must be added in the following WMS databases:
Production for Live bookings
UAT for testing on test data (demo WMS database)
Attributes of the Client
AllowShipToCompanyCreate
Currently this can only be done by SEKO 360 Support.
Field: AllowShipToCompanyCreate
Value: must be set to TRUE.
Error Message
Error Submitting SalesOrder: DemoSourceRef000330 - Error. Ship To Company does not exist
This would be because of the Final Mile Facility not existing against the WMS and not being able to be created as it should be.
Client Links to DC
The Client must be linked to the DC.
Currently this can only be done by SEKO 360 Support.
Error Message
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SEKO 360 iHub (Integration Hub)
iHub must be enabled for each client.
Currently this can only be done by SEKO 360 Support.
Error Message
Any post to the Integration Hub won’t work
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Product Masters must be loaded for a Client in a DC.
This is done using the iHub, or individually with access to the Client (across DCs).
If this is not done there will be one of the following errors.
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If there is no stock available for a line on a Sales Order the Sales Order will be rejected.
Error Message
Error Submitting SalesOrder: DemoSourceRef000330 - Error. Insufficient stock for item RM-PC-01
This message occurs if there is insuficient free stock in the Warehouse
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