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In order to activate a new client on White Glove all of the following setup must be done.

Client Setup

Create a Client on White Glove

Create a Client on the Directory of White Glove Applicaton (Smart Hub).

If this is not done there will be no visibility of the Client on the White Glove system.

SEKO 360 WMS (DC) Environments

Client

Currently this can only be done by SEKO 360 Support.

A new client must be added in the following WMS databases:

  • Production for Live bookings

  • UAT for testing on test data (demo WMS database)

Attributes of the Client

AllowShipToCompanyCreate

Currently this can only be done by SEKO 360 Support.

Field: AllowShipToCompanyCreate

Value: must be set to TRUE.

Error Message

  • Error Submitting SalesOrder: DemoSourceRef000330 - Error. Ship To Company does not exist

    • This would be because of the Final Mile Facility not existing against the WMS and not being able to be created as it should be.

Client Links to DC

The Client must be linked to the DC.

Currently this can only be done by SEKO 360 Support.

Error Message

  • Error Submitting Receipt: DemoSourceRef10092 - Error. Invalid Mapping - DC

SEKO 360 iHub (Integration Hub)

iHub must be enabled for each client.

Currently this can only be done by SEKO 360 Support.

Error Message

  • Any post to the Integration Hub won’t work

Data Setup

Product Master for each WMS

Product Masters must be loaded for a Client in a DC.

This is done using the iHub, or individually with access to the Client (across DCs).

If this is not done there will be one of the following errors.

Error Messages

  • Error Submitting Receipt: ASNCSV0008 - Error. Product RM-PC-Test-01 does not exist

    • This message occurs if the Product Master list does not contain the product

  • Error Submitting Receipt: ASNCSV0008 - Error. Product RM-PC-Test-01 does not have supplier TestOrgCode

    • This message occurs if the product exists in the Product Master list but not for the client specified.

Load Stock onto each WMS

Stock loading is normally done using ASNs on Inbound Orders.

If there is no stock available for a line on a Sales Order the Sales Order will be rejected.

Error Message

  • Error Submitting SalesOrder: DemoSourceRef000330 - Error. Insufficient stock for item RM-PC-01

    • This message occurs if there is insuficient free stock in the Warehouse

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