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Description |
This method can be used to cancel a sales order. Once an order has a status of "To Dispatch" it cannot be cancelled. |
System behaviours
- On SupplyStream reporting, when the clients system requests a cancellation using this service, the order will show as Cancellation: To Cancel. Once the order cancellation request has been processed by the DC, the order will show as Status: Cancelled. More details on this report can be found here.No matter which status the order is cancelled in, the DC will push the sales order through to Pick Complete status first before the sales order shows as cancelled on SupplyStream. See diagram in section 2.6 for the systematic flow.
- By using this service, this systematically stops the DC from dispatching the sales order past the Pick Complete stageIf stock has already been picked by the DC, an ASN is created: 'SS Cancellation - Dispatch {dispatch number}'..
- Cancellation is immediate once successfully sent to the iHub. There is no SupplyStream delay.
- Order should not be cancelled once it has begun to be picked
Available formats
Field level details
Cancel | |||||||||
Field | Description | Data Type | Value Limits | Requirement | Use on standard documents | Field returned in service/table/field | |||
SalesOrderNumber | The Sales Order Number of the sales order you wish to cancel | nvarchar(50) | Mandatory | ReasonCode | Placeholder | nvarchar(50) |