Login Instruction
Go to SEKO360 website > URL: https://www.seko360.com/default.aspx
Then, enter the provided Username and Password then click the “Sign In” button.
Note: If no Login details please ask our support members for assistance.
Create New Return Process
Create New Return process is an option for handling damaged goods or another reason/s that need to be returned to stock.
In able to create a new return, user must log as DC user then go to Logistics > Inventory > Create New Return.
Note: In able to proceed in creating a new return, Order must be in status “Dispatched”, or else user will encounter “We have been unable to find the dispatch record, please try again.”
Create New Return – Barcode
User must select “Barcode” from the dropdown then scan the Dispatch note barcode to take you directly to the Create New Return page.
Create New Return – Dispatch Number
User must select “Dispatch Number” from the dropdown then select a client and enter the Dispatch Number.
To proceed in the Create New Return page, user must click the “Next” button.
In selecting the line of order to be return, user must select order in the Line Items grid.
After selecting an order, user can edit the “Quantity” number, select a Reason code and put some notes (optional). And then user must click the “Create Return” button.
Note: User has an option to select all the products by clicking the check box beside the Line No. column.
Then user will now be redirected “To GRN” tab. User can now select the delivery and click the “Batch GRN” icon beside the view icon.
After that user must click the “GRN Selected Items” button.
User will encounter a confirmation message, to proceed with the GRN process, user must click “OK” button and if not click the “Cancel” button.
To complete the GRN process, user must click the “GRN Complete” button.
Then, user will now assign location in the dropdown menu and click the “Put Away Selected Items” button.
User will encounter a confirmation message, to proceed with the Put away process, user must click “OK” button and if not click the “Cancel” button.
To complete the Put Away process, user must click the “Put Away Complete” button.
After the Put away process, order will can now be found in the “In Progress” Tab.
To complete the process, user must select the order and click the “Confirm GRN”
User will encounter a confirmation message, to complete the process, user must click “OK” button and if not click the “Cancel” button.
When order is already confirmed, it can now be found in the “Confirmed” Tab.
