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WG-515 - Getting issue details... STATUS

Sales Order Bookings have many status and important data changes. These need to be recorded, displayed to the user and be reportable, so that the historical journey can be analysed.

These values will need to be recorded for each row

  • Datetime

  • Operator (user or automated process)

  • Status prior to event

  • Status after event

Status From

Action

Record

New

Sales Order Details Saved

Final Mile Facility, Scheduled Dispatch

New

Sales Order Sent To Warehouse

Final Mile Facility, Scheduled Dispatch

Sales Order Sent

Dispatch Details Saved

Packaging Info, Delivery, ETA

Success/Failure + Reason

Sales Order Sent

Rescind Sales Order

Success (set to New)/Failure

Sales Order Sent

Rescind Sales Order

Success (set to New) by manual confirmation

ANY

Dispatch Details Saved

Packaging Info, Delivery, ETA, All Costs Added

Dispatched

Manual Pre-Alert Sent

Packaging Info, Delivery, ETA, All Costs Added

ANY

Pre-Alert Resent

Packaging Info, Delivery, ETA, All Costs Added

ANY

Booking Confirmation Sent

email recipients

ANY

Purchase Order Sent

email recipients

ANY

Booking Confirmation Received

Receipt Success/failure (

Work Scheduled

Work Complete option clicked

Work Complete options

Work Complete

Revised Purchase Order Sent

email recipients 

ANY

Closed

 

ANY

Cancelled

 

Cost Line

Add/Amend/Delete

Values

ANY

Picked Notification Received

ANY

Dispatch Notification Received

ANY

New Booking Received

ANY

Updated Booking Received

Any Fields changed (if possible)

ANY

Restored from Archive

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