Pre-Alert Functionality
Actors Involved
Actor | Comms | Role |
---|---|---|
WG Team Users | Supplier |
|
WG Partners (aka Suppliers) | Receiver |
|
The “Pre-Alert“ email is a critical notification to the White Glove Partner containing
goods, for installation
purchase order, for agreeing the expected costs
booking confirmation link, for agreeing with the customer
Please see Pre-Alert Email for more informaton.
Processes
The email is made up of information in
White Glove
SEKO 360 WMS
Calculations
There are some calculations based on unvalidated data entry, These have to be performed for the email to have all the correct information:
Product Dimensions - from field “ProductSize” which is included in the dispatch notification from SEKO360.
ProductSize is a manually entered, non-validated field
Care has to be taken that it fits the format to make a calculation on it
Processing and Validation
Item | Entity | Situation | Action |
---|---|---|---|
Product Dimensions | PDF Doc | Can’t calculate dimensions | Send email with blank dimensions |
Email addressee missing | Email cannot not be sent | Inform user email can’t be sent because addressee missing | |
Email addressees not delimited with comma “,” | Email cannot not be sent | Inform user email can’t be sent because addressee format incorrect | |
PDF Generation fails | PDF Doc | Email cannot not be sent | Inform user email can’t be sent because PDF generation failed |